Mercedes A-Class hybrid reliability & safety

A stellar safety rating should bring peace of mind for Mercedes A-Class hybrid buyers, as should decent owner feedback

Mercedes A-Class
Euro NCAP Adult protection Child protection Safety assist
5 stars (2018) 96% 91% 75%

There are no questions around the A Class’ reputation for safety – a recent five-star Euro NCAP crash-test rating with great scores across the board means there’s not much to complain about. The reliability of the wider A-Class range has yet to be ascertained, and we’ll have to wait and see how the A 250 e and its added technology fare  over the course of several years' ownership.

Mercedes A-Class hybrid reliability & problems

There are no known major issues with the A-Class itself; only time will tell if the latest plug-in hybrid version can follow suit. The A-Class was too new to feature in our sister title Auto Express' 2019 Driver Power owner satisfaction survey, but Mercedes itself didn’t fare too well overall: a 26th-place finish out of 30 manufacturers isn't great, while 24% of owners reported experiencing a fault – more than BMW (22.3%) and Audi (21%).


Along with that stellar Euro NCAP rating, the Mercedes A-Class is available with a suite of the latest active safety and driver assistance systems. All get autonomous emergency braking, active lane-keeping assistance, speed-limit assistance and attention assistance as standard, but if you want even more kit, the optional Driving Assistance Package adds just about every other system you can imagine.

These include active cruise control, blind-spot monitoring and a range of other systems to stop you drifting out of lane or being hurt in a collision. You can rest assured that the A 250 e is one of the safest small plug-in hybrids around, especially once you’ve added the £1,495 pack above.